MuralOS support

How can we help?

Tell us what happened, what you expected, and which iPhone and iOS version you use.

Quick answers

Common questions

Where are my projects and photos stored?

They stay on your iPhone. MuralOS does not upload your walls, artwork, clients, quotes, or job records to us.

How does regional pricing work?

Enter a US ZIP code and MuralOS maps it to a regional market tier. The market reference is private guidance for the muralist. You choose the fixed client price shown on the proposal.

Can MuralOS collect a client payment?

No. MuralOS creates proposals and invoices and tracks what is due. You collect payment using your preferred outside method, such as check, bank transfer, Venmo, Zelle, Stripe, or Square.

How do I cancel or manage Pro?

Open the iPhone Settings app, tap your name, tap Subscriptions, and choose MuralOS. Apple manages billing, cancellation, and renewal.

What happens if I delete the app?

Deleting MuralOS removes its local data from that iPhone. Keep important proposals and invoices in a separate location and maintain a current iPhone backup.

Why did my email or text not send?

MuralOS hands the completed PDF to Mail or Messages on your iPhone. Confirm that the service is configured, you have a connection, and the recipient information is correct. You can also use Save PDF or More to choose another app.

Need more help?

Send us the details.

Include a screenshot if it helps. Please remove client names, contact details, artwork, and prices you do not want to share.

support@muralos.app